Support
Returns & refunds.
Straightforward policies, because your trust matters more than a sale.
Returns
We stand behind every piece we make. If something isn't right, you have 30 days from the date of delivery to request a return.
To be eligible, items must be unused, in their original packaging, and in the same condition you received them. Start a return by reaching out through our contact page with your order number and the reason for the return — we'll respond with return instructions and the return address.
Refunds
Once your return arrives, we inspect it and notify you of the approval decision.
Approved refunds are issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or card issuer.
Exceptions & damaged items
Final-sale items and gift cards cannot be returned. Items returned outside the 30-day window or showing signs of use may be declined.
If your order arrives damaged or defective, contact us within 7 days of delivery with photos of the item and packaging — we'll send a replacement or full refund, no return shipping required.
Ready to start a return?
Head to the contact page with your order number and we'll take it from there.